About Serenity

Serenity is a leader in the EHS (Environment, Health, and Safety) software space, offering an AI-powered solution that helps organizations ensure compliance, improve safety outcomes, and drive continuous improvement. Built on the robust ServiceNow platform, Serenity’s software is designed for scalability, providing powerful BI functionality, advanced reporting capabilities, and mobile accessibility for field workers.

Trusted by industry leaders such as Western Digital, Rivian, Toyota, Lululemon, UL and many more, Serenity empowers EHS professionals to make data-driven decisions, streamline processes, and proactively manage risk. With a focus on configurability, ease of use, and powerful analytics, Serenity is redefining what’s possible in the world of EHS management.

Position Overview

We are looking to add a Sales Development Representative (SDR) to our Sales team to focus on sales prospecting activities. The SDR will work with the sales leaders to drive pipeline growth strategies through inbound and outbound sales prospecting. The role of an SDR is similar to that of a consultant, where you will actively listen and provide an appropriate solution to prospects. SDRs understand the prospect’s business model, analyze if the product is a good fit, and educate leads on how your solution can help solve and improve their business.

Key Responsibilities

The SDR builds the sales pipeline while achieving monthly, quarterly, and annual sales objectives.

• Research, identify and prospect for new customers
• Reach out to potential leads or promptly follow up with those who have inquired about the company and offerings via phone, email, and social media.
• Establish, develop and grow new business relationships over the phone with influential contacts within Key Accounts
• Understand an organization’s business drivers, challenges, and pain points
• Partner with sales leaders to effectively create regional territory plans
• Utilize and leverage internal and external technology to identify, develop and manage marketing leads effectively, including sources such as CRM, social media, search engines, and press releases

Qualifications

• Prior experience with telemarketing, lead generation, or cold calling
• A general understanding of Information Technology and SaaS offerings
• Excellent listening, verbal and written skills
• Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues
• A growth mindset, consistently working to improve your skills and adapt in a constantly changing environment
• Humble confidence and the ability to differentiate yourself to customers
• Travel for training and/or meetings may occasionally be required

Benefits

• Competitive salary with performance-based incentives
• Health, dental, and vision insurance
• 401(k) plan
• Professional development opportunities
• Flexible work environment with remote work options
• Paid time off and holidays

How to Apply

If you are passionate about EHS, driven to succeed, and eager to be part of a growing company, we want to hear from you! Please send your resume and a brief cover letter outlining your qualifications and interest in the role to careers@serenityehs.com.

Serenity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.